Hoarding and Estate Cleaning

New Vision Home Services is a professional hoarding, estate cleanup and organizational expert that specializes in decluttering services. Privacy is of the utmost importance for anyone but especially when dealing with hoarding situations. Our goal is to help carry you through the difficult transition of the clean up with our proven processes and procedures. Our success in this specialized field is predicated on the fact that we do more than just remove clutter. We place a significant amount of focus and energy on the individual who struggles with hoarding to avoid any further trauma from the sudden removal of their belongings. Unlike traditional junk hauling services that make your situation visible to neighbors by driving company labeled trucks to haul away your personal belongings, New Vision Home Services is committed to protecting your privacy and your emotions.  

New Vision Home Services hoarding clean up includes: 

  • Compassion – Based Judgement Free – Approach to project assessment and execution
  • Designated Project Manager – Will help “ hold your hand “ through every step of the way  
  • Unmarked Service Vehicles – To keep nosey neighbors’ quiet  
  • Communication Control – On site staff will only speak with you and your designated coordinators to ensure your privacy protection.  
  • Sorting and Organization – To assist the individual in quick decision making  
  • Trash and Waste Removal – available for hauling unwanted items   
  • Third Party Agency Assistance – Coordination with any organizations that may be involved   
  • After Care Assistance – Access to our pool of resources in the case that the individual is no longer able to stay in their home.
Hoarding, decluttering and cleaning may have many aspects but when searching for a professional cleaning company, one should always consider if the company specializes in what you’re looking for. The ability to be compassionate and judgement-free when it comes to hoarding takes experience and those who have the proper training are incredibly valuable for the success of the project. Additionally, the company you choose should not only carry the proper insurance, but have adequate insurance as there are many unknowns in a hoarding clean up situation. A restoration company or company that specializes in other services such as a junk hauling service may not be the best company to hire as their priority may not always be you, and your needs. Many times, the mental struggle that a hoarder experiences during a clean out can set the project slightly off schedule. Many companies are required to adhere to firm deadlines and may not be as concerned with your best interest once the project has met a delay. This is a major factor in why New Vision Home Services was created: to provide the necessary time, guidance, compassion and commitment you deserve. Our team has gone through rigorous hoarding specific training that includes the understanding of hoarding disorder, privacy protection, site safety, effective communication, proper word usage, body language and facial expression awareness.

Free Estimates! (510) 269-7272

What is hoarding?

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value. The behavior usually has deleterious effects—emotional, physical, social, financial, and even legal—for a hoarder and family members.

For those who hoard, the quantity of their collected items sets them apart from other people. Commonly hoarded items may be newspapers, magazines, paper and plastic bags, cardboard boxes, photographs, household supplies, food, and clothing.

Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).


Symptoms and behavior 


Someone who hoards may exhibit the following:

  • Inability to throw away possessions
  • Severe anxiety when attempting to discard items
  • Great difficulty categorizing or organizing possessions
  • Indecision about what to keep or where to put things
  • Distress, such as feeling overwhelmed or embarrassed by possessions
  • Suspicion of other people touching items in their home
  • Obsessive thoughts and actions: fear of running out of an item or of needing it in the future; checking the trash for accidentally discarded objects
  • Functional impairments, including loss of living space, social isolation, family or marital discord, financial difficulties, health hazards

Reasons for Hoarding

People hoard because they believe that an item will be useful or valuable in the future. Or they feel it has sentimental value, is unique and irreplaceable, or too big a bargain to throw away. They may also consider an item a reminder that will jog their memory, thinking that without it they won’t remember an important person or event. Or because they can’t decide where something belongs, it’s better just to keep it.

Hoarding is a disorder that may be present on its own or as a symptom of another disorder. Those most often associated with hoarding are obsessive-compulsive personality disorder (OCPD), obsessive-compulsive disorder (OCD), attention-deficit/hyperactivity disorder (ADHD), and depression.


Diminished quality of life

A lack of functional living space is common among hoarders, who may also live in unhealthy or dangerous conditions. Hoarders often live with broken appliances, without heat and working plumbing or other necessary comforts. They cope with malfunctioning systems rather than allow a qualified person into their home to fix a problem.

Hoarding also causes anger, resentment, and depression among family members, and it can affect the social development of children. Unlivable conditions may lead to separation or divorce, eviction, and even loss of child custody. Hoarding may lead to serious financial problems, as well.

Hoarding vs Collecting

Hoarding is not the same as collecting. In general, collectors have a sense of pride about their possessions and they experience joy in displaying and talking about them. They usually keep their collection organized, feel satisfaction when adding to it, and budget their time and money.

Those who hoard usually experience embarrassment about their possessions and feel uncomfortable when others see them. They have clutter, often at the expense of livable space, feel sad or ashamed after acquiring additional items, and they are often in debt.

Professional estate clean-out service

New Vision Home Services offers a complete Estate Cleanout service for family and friends that need help with the cleaning of the departed home or property. Oftentimes, family members of the descendent are left not only with the burden of grief, but the burdens of settling and sorting through the possessions and personal items their loved ones leave behind. New Vision offers a free estimate for the property that can address any number of issues that need to be resolved in an estate cleanout situation. All your needs can be resolved by our professional estate services program.

Assessment of personal property

The Company offers coordination with a professional personal property assessor to determine if any items of value can be sold, auctioned or consigned to a reputable company. All remaining items will be disposed of by New Vision Home Services ’s staff.

Home/Estate repair

This is a free assessment of the home that can help in determining what needs to be repaired, replaced, or removed (flooring, drywall, painting).

Home cleaning

Upon completion, New Vision Home Services can provide a thorough deep cleaning of the property. This would include wiping down of the windows, walls, and ceilings.

Finding a listing agent

This service is to get you in contact with a local real estate agent to coordinate the process of the sale of the property between them and the estate manager. This service is free and New Vision Home Services  cannot guarantee the sale of the property.

The services listed above can be combined together or chosen piecemeal in order to better suit your needs. The company’s staff is professionally trained to handle any of the aforementioned projects. We can assist the family with sentimental items and items of value as our staff is trained to find lost items in a clean out. New Vision Home Services aims to provide the best possible home environment once the clean out is complete. You can now rest assured knowing that a professional estate clean out company is available to offer the spectrum of services typically needed to handle a loved one’s affairs.

The estate has to be settled efficiently, ensuring financial burdens are not left on you. Enabling junk haulers to simply and quickly remove everything from the property could cost you large sums of money. New Vision Home Services offers an industry-exclusive, full-service Estate Cleaning and Estate Settlement service like no other. Our passionate technicians are dedicated to you, providing nurturing care and efficient service to ensure your estate clean out is completed without added stress or burden.

New Vision Home Services Full Service Estate Cleanout includes

  • Acquisition and Management of a Certified Property Evaluator*
  • Acquisition and Management of an Estate Sales Professional*
  • Unwanted Items Removal/Hauling
  • Charity Distribution – Ask Your Accountant About Tax Write Offs
  • Deep Cleaning Services
  • Disposal Of Unwanted Items

Call us today for your free estimate!

(510) 269-7272